Privacy Policy | ETERNA

1. Introduction

ETERNA Inc. ("ETERNA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital legacy platform and services.

ETERNA Inc.
251 Little Falls Drive
Wilmington, DE 19808
United States

2. Information We Collect

Personal Information

Name, email address, and contact information
Account credentials and authentication data
Payment and billing information (processed securely via Stripe)
Profile information and preferences

Content You Provide

Photos, videos, and audio recordings
Written messages and documents
Beneficiary information
AI training data (text samples, memories, personality traits)

Automatically Collected Information

Device information and browser type
IP address and location data
Usage patterns and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

To provide and maintain our services
To process your transactions and manage your account
To train and operate your personal AI clone
To deliver your content to designated beneficiaries
To send you important notifications and updates
To improve our services and develop new features
To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for sensitive content
Secure data storage with Supabase (SOC 2 Type II certified)
Regular security audits and penetration testing
Two-factor authentication options
Strict access controls and employee training

5. Data Retention

Your content is stored securely until delivered to your beneficiaries or until you request deletion. Account data is retained for the duration of your account plus a reasonable period for legal and business purposes.

6. Your Rights

Depending on your location, you may have the following rights:

Access and download your personal data
Correct inaccurate information
Delete your account and associated data
Object to certain data processing
Data portability
Withdraw consent at any time

7. Third-Party Services

We use trusted third-party services to operate our platform:

Supabase - Database and authentication
Stripe - Payment processing
Anthropic - AI services for clone functionality
Vercel - Hosting and infrastructure
Resend - Email communications

8. Children's Privacy

ETERNA is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@eterna.io
Address: ETERNA Inc., 251 Little Falls Drive, Wilmington, DE 19808, USA